Frequently Asked Questions

House cleaning cost depends on your home's size, its condition, and how often you book. Recurring cleans run $135 to $295 per visit. $135 is the bottom of that range and it is a one-bedroom, one-bathroom home on weekly service; biweekly is the most common schedule at $150 to $250, and a three-bedroom, two-bathroom house on biweekly is $200. Deep cleans are quoted separately at $325, $550 or $850 by size, and commercial spaces start around $350 a month. Every quote is a flat rate in writing before anyone starts, never hourly.

Yes, every quote is free and no-obligation. You can get a residential quote in a couple of minutes by phone at (859) 443-0941 or through the online form. For offices and commercial spaces, the owner or a team lead does a free on-site walkthrough first, so the scope and price are accurate before you commit to anything.

Clean and Dusted quotes a flat per-visit rate, not an hourly one. That means you know the full cost upfront and never pay extra if a clean takes longer than expected. Flat-rate pricing also keeps recurring visits predictable, so your weekly, biweekly, or monthly clean costs the same every time unless your needs change.

It depends on your household, but biweekly is the most popular choice for most homes. Weekly cleaning suits busy families, larger homes, or homes with pets and kids, while monthly works well for lighter upkeep or smaller spaces. Many clients start with a one-time deep clean to reset the home, then keep it maintained on a recurring schedule at a lower per-visit rate.

Booking takes about two minutes. Call (859) 443-0941 or fill out the online quote form, give a quick description of your home or business, and pick a time that works. You will get a confirmation, and for recurring service the same crew is scheduled for each future visit, so you are never re-explaining your home.

No, you do not need to be home. Most Clean and Dusted clients leave a key, garage code, or lockbox so the crew can clean while they are at work or out running errands. Every cleaner is bonded, insured, and background-checked, so your home is in trusted hands either way. If you would rather be there for the first visit to walk through your preferences, that works too.

No, the crew brings everything. Clean and Dusted arrives with all cleaning products, microfiber cloths, and equipment, including vacuums, for every job, so you do not need to buy or set out a thing. If there is a specific product you would like used on a surface, like a particular hardwood or stone cleaner, just leave it out and let the team know.

Tipping is never required, but it is always accepted and greatly appreciated. Many clients tip a few dollars per visit or a little extra around the holidays, and all of it goes to the crew who cleaned your home. If you would rather show appreciation another way, a quick Google review or a referral to a neighbor helps a local, family-owned business just as much.

Most standard cleans take about two to three hours, depending on the size and condition of your home. A first-time visit or a deep clean takes longer because the crew is resetting every surface, and a full deep clean can run around five hours with a two-person team. The crew would rather be thorough than rushed, and because pricing is flat-rate, the cost does not change if it takes a little extra time.

Rescheduling is always free, and there is no charge as long as you give at least 24 hours' notice. Cancellations made without 24 hours' notice are subject to a $50 fee, which covers the crew's reserved time. Life happens, so just give the team a day's heads up and there is no cost to move your cleaning to another time.

Yes, every cleaner is bonded, insured, and background-checked. Clean and Dusted carries a $1 million general liability policy and screens each team member before they ever enter a client's home. The crew is uniformed and trained in-house, so you always know who is at your door, and a Certificate of Insurance is available on request.

Clean and Dusted cleaners are W-2 employees, not subcontractors. That distinction matters: employees are trained to the company's standards, are covered by its insurance, and are held accountable in a way independent contractors are not. It is also why recurring clients see the same familiar faces instead of a rotating cast of strangers.

Yes, recurring clients get the same trained tech on each visit. Over time your cleaner learns your home, your products, and your preferences, which makes every visit faster and more consistent. On the rare occasion your regular tech is out sick, the owner steps in personally, and you are always notified and given the choice first.

Yes, Clean and Dusted provides a Certificate of Insurance on request, backed by a $1 million policy. This is common for commercial accounts, property managers, and HOAs that need proof of coverage before work begins, and your company can be added as additional insured. Just ask when you book and it will be sent over before the first cleaning.

Yes, on request. Just ask when you book and the crew will wear shoe covers inside your home. Either way, the team treats your floors with care on every visit, whether they are working on hardwood, carpet, or tile.

In the rare case something is accidentally damaged during a cleaning, Clean and Dusted makes it right by paying for the item or replacing it. The company is fully bonded and insured with a $1 million policy, so you are protected. Any concern goes straight to the owner, who handles it personally rather than passing it off.

Yes, everything the crew uses is safe for children and pets, with no harsh chemicals. Clean and Dusted reaches for gentle, effective products like Mrs. Meyer's, ECOS, and even plain vinegar, and can go fully fragrance-free for homes with allergies or sensitivities. If anyone in your home has a specific product concern, mention it when you book and the crew will adjust.

Yes, eco-friendly cleaning is the standard at Clean and Dusted, not an upcharge. The crew uses safe, low-tox products like Mrs. Meyer's, ECOS, Eco Me, and Seventh Generation, with no harsh chemicals in the home. For anyone with allergies, asthma, or scent sensitivities, the team can run a fully fragrance-free clean. Just mention your preference when you book and they will match the products to your home.

Clean and Dusted offers recurring house cleaning, deep cleaning, and move-in/move-out cleaning, plus office and commercial cleaning, post-construction cleaning, window washing, and pressure washing. Whether you need a one-time reset, a standing weekly visit, or a turnover before new tenants arrive, the same trusted local crew handles it. If you are not sure which service fits, a quick call sorts it out.

A deep clean is a detailed, top-to-bottom reset that tackles built-up grime in the places routine cleaning skips, like baseboards, inside windows, light fixtures, and behind appliances, and it starts at $325. Recurring cleaning then maintains that fresh result on a weekly, biweekly, or monthly schedule at a lower per-visit rate of $135 to $295. Most clients book a deep clean first, then keep the home maintained with recurring visits.

Yes, Clean and Dusted cleans offices, retail, medical front-of-house, warehouses, and other commercial spaces. Pricing is a flat monthly rate set after a free on-site walkthrough, starting around $250 for a small office and $350 for larger commercial spaces, with a Certificate of Insurance provided on request. Cleaning can be scheduled at whatever frequency fits your business, from daily to monthly.

Clean and Dusted serves Northern Kentucky and Greater Cincinnati. That includes Union, Florence, Hebron, Covington, Newport, Fort Thomas, Fort Mitchell, Erlanger, Independence, Burlington, and the surrounding NKY communities, plus Cincinnati neighborhoods like Hyde Park, Mt. Lookout, and Oakley. If you are not sure whether you are in the service area, just call and the team will confirm.

Every clean is backed by a 100% satisfaction guarantee. If something was missed or does not meet your expectations, let the team know and the crew will return to make it right at no extra charge. Your feedback goes straight to the owner, so issues get fixed and do not repeat on the next visit.

Clean and Dusted is locally owned by Sarah Harris and has been family-operated in Northern Kentucky since 2020. It is an independent local business, not a national franchise, which means quality, decisions, and accountability stay with the people who actually clean your home. You can often reach the owner directly with a question or special request.

Clean and Dusted can often get your first cleaning on the calendar within a week or two of your quote, and sooner for urgent jobs. Commercial accounts usually start shortly after the on-site walkthrough. If you are on a tight timeline, like a move-out or an event, mention it when you call and the team will do its best to fit you in.